Privacy Policy

ClusterDev Technologies Private Limited ("ClusterDev") is committed to safeguarding your privacy. This Privacy Policy outlines the treatment of information collected from you or obtained through our products and services. Your privacy is of utmost importance to us.

Information Collection and Use

We collect and use information for enhancing your user experience and improving our products and services. The types of data collected include:

• Device Information: Details about your device, such as the make and model, IP address, unique identifiers, and operating system version.
• App Usage Statistics: Data on how you interact with our app, including pages viewed, interaction times, and usage frequency, which we use for analytics to improve our products.
• Voice Input: Our keyboard features voice-to-text functionality, which involve sending audio clips to cloud servers for transcription. Microphone is used only when voice input is active. The audio clips may be stored to enhance service quality.
• Error Logs: In case of an app error, we collect data via third-party services about your device and app configuration to analyze and resolve the issue.
• Language Modeling: We gather non-sensitive data about your typing behaviour to support features like prediction and autocorrect. This data is securely stored on your device, and portions may be transmitted to our cloud servers to help improve typing experience for everyone. We DO NOT collect or store any private information like passwords or credit card numbers.
• Search Queries: The keyboard has an inbuilt search feature that lets you search emojis, stickers, GIFs, etc. We may also show app suggestions or related advertisements when you use the keyboard in search fields inside certain apps. To support these features, search keywords entered are sent to our cloud servers and relevant results are retrieved. These keywords may be stored for analytics and to help improve the product.

Information Sharing

We value your privacy and only share your information as prescribed below:

• Aggregated Data: We might share non-personal, aggregated information with third parties for analysis and demographic profiling.
• Legal Requirements: To comply with the law, we may disclose information to authorities or as deemed necessary to uphold legal processes.
• Business Transfers: In transactions like mergers, acquisitions, or during bankruptcy, your data could be part of the transferred assets.

International Data Transfers

Your personal information may be processed on systems located abroad, where privacy laws could differ from those of your home country.

Third-Party Websites and Advertisements

Our app may display links to third-party websites via advertisements. We are not accountable for third-party privacy practices and suggest reading their respective privacy policies.

Protection of Children's Privacy

We do not knowingly collect personal information from children under 16 years of age. If we become aware of such practices, we will take action to remove the information promptly.

Data Retention and Deletion

No personal identifiers like phone numbers or emails are stored by us. To request the deletion of your data, please complete our Data Deletion Request form.

Security Measures

We employ stringent security to safeguard your information from unauthorized access or misuse.

User Rights

Users have rights including, but not limited to, data access, correction, portability, withdrawal of consent, and the right to lodge complaints with regulatory authorities regarding data processing.

Contact Information

If you have concerns or questions about this Privacy Policy, you may contact us via email at [email protected] or via mail at:

ClusterDev Technologies Private Limited
Suite No. 804, Door No. 6/858-M
2nd Floor, Valamkottil Towers, Judgemukku
Thrikkakara PO, Ernakulam, Kerala 682021, India

Policy Updates

Changes to this Privacy Policy will reflect here. Significant changes will be communicated through the app. This document was last updated on January 24, 2024.